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FAQs
1

What is Unit-e?

Unit-e was designed to provide you flexibility and control thus our tagline "Your money, your way, anywhere in the world". Unit-e is an easy-to-use mobile only app, that lets users transfer funds globally. Unit-e is a remittance app where the funds are fully controlled by you. Funds in Unit-e can only be accessed by you as an e-wallet - we don’t have access to your funds nor does anyone else.

2

What is an e-wallet?

Unit-e provides an e-wallet (aka electronic wallet or digital wallet). The e-wallet securely stores your payment information and passwords in the cloud. Unit-e wallets are accessible from your registered mobile phone only.

3

Is Unit-e regulated?

No, Unit-e is not regulated.This means that Unit-e is not a bank account and the funds in Unit-e are not insured by the FDIC, FSCS, or any other government fund.However, this also means that no government agency or company has access to the funds you hold in Unit-e - only you can access them.

4

How do I get started?

Start using the Unit-e app by downloading it from your app store. Create an account, verifying using your App store details. Verify your profile with personal details. To start transferring money you will need to upload necessary documents. You can use payment methods like bank transfers or digital transfers. Explore features like sending money and withdrawing funds to your bank account or e-wallet.

4

What can I do with Unit-e?

With the Unit-e app, you can manage your remittances all from one place for no fees and with instant transfers. You can send money to others as remittances, withdraw funds to your bank account or e-wallet, and track your transactions securely. The app also allows you to add money to your e-wallet and (coming soon) participate in sweep stakes.

5

How does Unit-e work?

Unit-e operates a remittance service, allowing users to manage funds securely, send remittances globally, and withdraw to bank accounts or e-wallets, all with minimal fees and enhanced transaction efficiency.

6

How do I send money?

To send money using the Unit-e app, open the app, log in, select "Send Money" or select "Transfer", enter recipient details, confirm the payment method, specify the amount, review, and confirm the transaction.

7

How do I add funds?

To add funds to your Unit-e wallet, log into the app, navigate to the "Accounts" section. Click "+ Add money", choose your preferred method (open banking, bank transfer or deposit), follow the provided instructions for each method, and complete the adding funds process securely.

8

How do I withdraw my funds?

Withdrawing money in Unit-e is the same as sending a remittance. The only difference is you are sending the money to yourself. Therefore please create a bank account in your own name in the Transfer tab. Then send money to yourself, just like any other transfer.